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Terms & Conditions

Our Terms & Conditions

  1. BOOKING & CANCELLATION
  2. GUEST(S) BEHAVIOUR
  3. LIABLITY & INSURANCE
  4. WEBSITE INFORMATION
  5. DISPUTES

Booking Procedures

Mail us at info@sarothitourism.com with the package details that suits you, for a provisional booking. Final confirmation will be subject to receipt of 50% of the total cost of package (or full payment if booking is being done within 04 weeks of arrival at the tour destination). The balance 50% should be paid no later than 04 weeks before arrival at the tour destination. Failure to pay will be treated as a cancellation, and our cancellation terms and conditions will be applicable. For bookings between 20th of December and 7th of January, non-refundable 100% payment is required for bookings to be confirmed.

Cancellation Policy

  • Prior to 10 weeks or more of arrival – No cancellation charges will be applicable
  • Between 07 & 10 weeks of arrival – 25% Cancellation charges will be applicable
  • Between 04 & 07 weeks of arrival – 50% Cancellation charges will be applicable
  • 04 weeks or fewer – No refunds

GUEST(S) BEHAVIOUR

 

Being accommodation at the periphery of hotels/resorts are located in near of a Tourist Spot and the fact that the Tourist Spots is manned by Attraction, it is expected of our clients and guests to behave in an appropriate manner befitting the Nature. The Hotel/Resorts are reserves the right to judge acceptable levels of noise or behaviour of clients, guests or representatives who are bound to take corrective action as suggested by the management. In the event of failure to comply with the management suggestions or requests, the hotel/resort may terminate the booking or stop any event immediately without being liable for any refund or compensations.

LIABLITY & INSURANCE

 

Liability:

Other than for death or personal injury caused by the negligence of the Tour Operator, the Tour Operator liability is limited to the price of the booking.

Unless the Tour Operator is liable under the above clause, the client indemnifies the Tour Operator from and against any or all liability or claims, proceedings or damages resulting or arising from the booking, event or function, the clients, guests or their representatives or any outside contractors of the client.

The Tour Operator will not be liable for failure to perform to the extent that the failure is caused by any factor beyond its reasonable control.

The Tour Operator does not accept responsibility whatsoever for damage to, or theft from the rooms, cottages or resort premises.

The Tour Operator reserves the right to charge guests the cost of rectifying damage, caused by deliberate, negligent or reckless act, omission, default or neglect of the clients, their guests or representatives or contractors, to the resort’s property or structure. Should this damage come to light after the guests have departed, the resort reserves the right to make a charge to the guest’s credit / debit card, or send an invoice for the amount required to make good or remedy any such damage, to the registered address. The resort will however make every effort to keep any such costs that the guests will have to incur to the minimum.

Third Party Liability :

The Tour Operator does not accept any liability for services rendered by third parties to clients not with standing that such services may be arranged by the Tour Operator. Any claim, demand, charge, suit or damages which may be incurred by the clients or their guest (or any person claiming there under) shall be made directly with such third parties and the Tour Operator shall render all reasonable assistance in this regard.

Insurance :

Tour Operator is not liable without tourist insurance.

Clients are recommended to have and is responsible for insurance to cover cancellation, curtailment, loss of baggage, personal effects and money.

WEBSITE INFORMATION

 

The Sarothi Tourism cannot accept responsibility for any errors or omissions and reserves the right to cancel, amend or vary the details featured in this website without notice. The information contained in this website is provided in good faith. The use of any information from this website is entirely at the risk of the user. The Sarothi Tourism will not be liable for any costs, losses, expenses or damages (whether direct or indirect, special, economic or financial) that may be incurred through the use of any information contained in this website or in any other website linked to this website. Copyright: The content of each page of this website is the Organization of SAROTHI TOURISM. No part of our website may be reproduced, displayed or republished in any form without prior consent, except that permission is granted to a user to print or photocopy individual pages from our website, provided that this is for personal use only.

Disputes

 

These terms will be construed in accordance with the relevant Indian Penal code. Any dispute arising will be at the exclusive jurisdiction of the Guwahati High Court.